4 Launching the MyID Client for Windows

To launch the MyID Client for Windows:

From the Windows Start menu, select All apps.
Click the MyID Client for Windows icon:
The MyID Client for Windows opens.

The first time you launch the MyID Client for Windows, it is unable to connect to the MyID CMS server, as you have not yet provided the server's location.

Note: Your administrator may have provided a configuration file that specifies the server to use, or a list of allowed servers from which you can select. See section 7.2.1, Server location.

If you have already provided the location of the MyID CMS server, but the MyID Client for Windows cannot connect, you can click the Details button to provide further information, and optionally generate an error report to help diagnose the issue:
Type the URL of the MyID CMS server; for example:

https://myid.example.com/

Note: You must start the server address with https://

Alternatively, if your administrator has provided a list of allowed servers, you can select the server to use from the drop-down list.
Click Connect.

The MyID Client for Windows connects to the server.

Note: By default, the MyID Client for Windows uses your current Windows user details rather than prompting for a username. If you want to change the username, see section 4.1, Switching users.

You can also launch the MyID Client for Windows in the following ways:

From the MyID Client Tray Service.

If you have outstanding tasks, you can launch the MyID Client for Windows from a notification; see section 4.2, Launching the MyID Client for Windows from the MyID Client Tray Service.
From the MyID Operator Client.

You can launch the MyID Client for Windows from the self-service menu in the MyID Operator Client; see section 4.3, Launching the MyID Client for Windows from the MyID Operator Client.
From the command line.

You can launch the MyID Client for Windows from the command line. This allows you to specify command-line arguments. See section 4.4, Launching the MyID Client for Windows from the command line.
From a hyperlink.

For example, from an email notification, from an Intranet web page, or from the Self-Service Request Portal. For information about configuring hyperlinks, see section 4.5, Launching the MyID Client for Windows from a hyperlink.